Terms of service

Terms of Service

By using this website or placing an order with CNCARE USA, you agree to these terms. You must provide accurate contact, billing, and shipping information and use the site only for lawful purposes.

Business and products
CNCARE USA is a California-based online retailer and the seller of record for products offered through this store. Products may be sourced or fulfilled by independent domestic or international suppliers. Unless a product page clearly states otherwise, CNCARE USA does not claim to manufacture the item or to be affiliated with a third-party brand.

Products and pricing
We make reasonable efforts to display product details, availability, prices, sizing information, and images accurately. Colors and appearance may vary by screen. We may correct errors, update information, limit quantities, or cancel an order when information is inaccurate or a product is unavailable. If we cancel a paid order, we will refund the amount charged.

Orders and payment
An order is accepted only after payment authorization and order confirmation. We may request additional verification before processing. Taxes and shipping charges, when applicable, are shown at checkout.

Shipping
Processing and delivery estimates are described in our Shipping Policy and are not guarantees. Fulfillment location may vary by product and available inventory. Carrier delays, customs processing, weather, incorrect addresses, and other events outside our control may affect delivery.

Returns and refunds
Our Return and Refund Policy applies to all return, cancellation, and refund requests. Contact us before sending any return so we can confirm eligibility and provide authorized instructions.

Intellectual property
The store design, original text, graphics, and other original site content may not be copied or used without permission except as allowed by law. Third-party product names and images remain the property of their respective owners and are used only where authorized or permitted.

Limitation of liability
To the fullest extent permitted by law, CNCARE USA is not liable for indirect or consequential losses arising from use of the site or products. Nothing in these terms limits rights that cannot legally be excluded.

Changes
We may update these terms by posting the revised version on this site. Continued use after an update means you accept the revised terms.

Contact
Questions about these terms may be sent to support@cncareusa.com or by mail to 6402 Crescent Ave Apt 9, Buena Park, CA 90620, United States.